What should I do if I experience issues with my mobile data or calling services?

If you are experiencing issues with your mobile data or calling services, the first step is to check your device settings to ensure that mobile data is enabled and that you are not in airplane mode. Sometimes, simply toggling these settings can resolve connectivity problems. Additionally, verify that you have sufficient signal strength in your area, as weak signals can impact both data and calling capabilities. If you are in a location with known coverage issues, it may be worth trying to move to a different area to see if the service improves.

If the problem persists after checking these settings, consider restarting your device, as this can often help refresh your connection to the network. Should the issue continue, please visit our self-service portal to troubleshoot further or check for any service outages in your area. You can also contact our customer support team for additional assistance, where representatives are available to help you resolve any ongoing problems with your mobile data or calling services.