External

Mobile data and calling

• What are the roaming options?
• How can I activate my SIM or eSIM?
• How can I check my mobile data usage?
• What should I do if I run out of mobile data before my billing cycle ends?
• What should I do if I experience issues with my mobile data or calling services?

Broadband internet

• How do I replace my broadband internet modem?
• How do I connect to my broadband Internet via Wi-Fi?
• What should I do if my broadband internet connection is slow?

Account Management

• How can I cancel my subscription?
• How can I transfer my account to someone else?
• How can I add a second phone for my child to my existing account?
• How can I change the owner of my account?
• How can I change the address associated with my account?